Automatically send SMS updates triggered by order actions like placement, shipment, or delivery to keep customers informed in real time.

Send SMS from Order Action

Enhance your customer communication with our Send SMS from Order Action feature. This system automatically sends SMS notifications based on specific order events — such as order confirmation, packing, shipping, delivery, or cancellation.

By linking SMS alerts to order lifecycle stages, you keep customers in the loop, reduce support queries, and build trust through transparency.

Key Features Include:

  • Trigger-Based SMS (Order Placed, Shipped, Delivered, etc.)
  • Customizable SMS Templates with Dynamic Fields (Name, Order ID, etc.)
  • Integration with All Major SMS Gateways (Twilio, MSG91, etc.)
  • Works Seamlessly with Your Order Management System
  • Real-Time Delivery Reports & Message Logs
  • Optional Admin Alerts for Order Status Changes
  • Supports Multi-Language Messaging

Perfect for eCommerce platforms, delivery businesses, and service portals — this feature automates communication while improving customer satisfaction.